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Customer Support

Knowledge Base

  1. Function & Features →

    1. Block user
    2. Wink
    3. Add friends
    4. The green dot on the photo
    5. Verify your phone number

  2. 功能介绍 →

    1. 黑名单
    2. 抛媚眼
    3. 加为好友
    4. 照片上的绿点
    5. 验证手机号

  3. Profile & Password →

    1. How do I edit my profile information?
    2. How do I upload and edit photos?
    3. Any tips for the photos I upload?
    4. How do I change my sign up email and password?
    5. How do I retrieve a forgotten password?

  4. 个人资料 & 密码 →

    1. 如何编辑您的个人资料？
    2. 如何上传和编辑照片？
    3. 对上传的照片有什么要求呢？
    4. 如何更改登录邮箱和密码？
    5. 如何找回登录密码？

  5. VIP Membership Service →

    1. What's the difference between free members and VIP members?
    2. What payment options do I have?
    3. Can I get refund if I cancel my VIP membership(or Invisibility and Diamonds)?
    4. Is the monthly plan renewed automatically?
    5. How do I cancel my VIP subscription?

  6. VIP 会员 →

    1. 普通用户和VIP用户有什么区别？
    2. 除了信用卡，还有哪些付款方式？
    3. 付款成为VIP会员（或购买“隐身”功能和水钻）之后可以申请退款么？
    4. 如何取消VIP自动续期？
    5. 信用卡为什么会付款失败？

  7. All articles →

    1. 如何编辑您的个人资料？
    2. 普通用户和VIP用户有什么区别？
    3. How do I edit my profile information?
    4. What's the difference between free members and VIP members?
    5. 如何删除照片？
    48 articles →

Feedback and Knowledge Base

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